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The Village of Cross Plains is excited to announce the launch of TextMyGov services as another convenient way for residents to communicate with us. You can sign up to receive message notifications whenever the Village needs to get a message out such as road work, snow emergencies, garbage updates, etc. This smart texting solution works with regular SMS texting so no app or download is needed! TextMyGov uses a mobile phone's regular messaging service as a simple way for us to interact with the public and for residents to relay information to Village staff.
Residents will be able to obtain information on zoning and building permits, and easily report code violations, public works issues like potholes, road damage, sign down, drainage problems and more. The Village will also be able to engage residents, start a workflow and ask specific guided questions regarding location, address, street name, etc. You will also have the ability, in some cases, to upload a photo (for a pothole for example).
Sign up to receive Village of Cross Plains notifications via text message:
For Village-wide notifications, text CROSSPLAINS to 91896.
What to Expect:
- After the initial keyword is sent, you will receive a confirmation message asking you to reply YES to verify opt-in.
- You may receive up to 4 text messages a month with a notification for each alert category opted-in to.
- Message and data rates may apply. Check with your carrier for more details.
How to Opt-Out:
Text STOP at any time to remove yourself from the notification list.
Message and Data rates apply. Message frequency varies. Text HELP for contact info.
Find information & report issues!
Connect Via Text
Introducing a new way to skip a phone call and use your mobile phone's text messaging service to quickly report issues and find information on the go.
Smart texting technology searches keywords to provide assistance anytime, day or night. (If you are reporting an emergency, please dial 9-1-1) This is an automated service that does not connect you with a Village Staff member.
During regular business hours, you may text 'chat' to connect with a Village Staff member. Please be aware that the system then sends us an email to let us know a resident would like to communicate via text, so there may be a delay in a response from us.
Text "Hi" or any of the other featured keywords to: 608.413.2933